Privacy policy

Bhingarde respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and services. It is governed by Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Information We Collect

Contact details: name, address, phone number, email
Order details: products viewed, purchased, returned, or cancelled
Payment details: payment method and status. Card and UPI details are processed securely by our payment gateway; we do not store them.
Communications: messages you send us by email, WhatsApp, or social media
Device and usage data: IP address, browser, device type, pages visited

How We Use It

To process and deliver your orders, returns, and refunds
To send order updates and respond to your queries
To improve our website and product recommendations
To send offers, only with your consent
To prevent fraud and meet legal obligations

Who We Share It With

We never sell your data. We share it only with:

Our website hosting provider
Our payment gateway
Our courier partners
Analytics and advertising tools, such as Google and Meta
Government authorities, when required by law

Cookies

We use cookies to run the site, remember your cart, and understand how it’s used. You can disable cookies in your browser, but some features may not work.

Data Security and Retention

We use reasonable safeguards to protect your data. We keep it only as long as needed for orders, your account, or legal and tax requirements, then delete it.